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ENERGIA DIGITALE s.r.l.
Viale G. Carducci, 53 - 55100 – LUCCA (Italia)
p.i. 01835240464
Iscrizione CCIAA n. 01835240464 Lucca
tel. 0039 583 584899 fax 0039 583 584699
e-mail info@vernissageitaliano.it
How to reserve our products
The
Client may access the Purchase Area freely in order to
visualize all our products with the relevant prices which
are in Euros and in US Dollars, inclusive of shipping costs
and all taxes for “area EU”;
the products chosen for reservation will be inserted
in the “virtual trolley” and, on the same page, the
details of the purchases will be visualized with the partial
total of the purchases, which will automatically increase
with every new purchase.
May we remind you that an on-line transaction is, to
all effects, tantamount to a purchasing contract.
Later, in order to buy the product, the client must
subscribe, that is give
his or her particulars by filling in a form in the
Clients’ Records of the Company.
Security
The
e-commerce project envisages payment by credit card and by
bank transfer.
The sensitive data which the client provides will be
protected by a secure connection certified by an important
bank.
Enrolment
Enrolment
to the site is a necessary procedure in order to purchase
on-line.
In order to do so the client, or potential client,
will enter the relevant area, where they will insert their
particulars on a form:
these particulars must be indicated correctly to
complete the booking
and receive the service.
Purchase contract
The
purchase contract is settled in two phases, which begin with
the request of purchase by the client, through the order
form filled in with the booking form.
Once
the order form has been sent, the contract is completed with
the acceptance of the booking, which is sent by e-mail, by
the selling Company, which thus gives legal form to the
contract of transaction.
Suggested conditions of sale
ENERGIA DIGITALE srl.
Viale G.Carducci, 53
55100 LUCCA - Italia
p.iva. 01835240464
Iscrizione CCIAA n. 01835240464 Lucca
tel. 0039 583 584899 fax 0039 583 584699
e-mail info@showroom-italia.it
The Company which offers the sale can be identified by the following data:
The purchase of the products offered is regulated by
the conditions which are
specified
below and which are in force at the time of the booking.
The client must read the conditions, every time they
purchase an item, in order to check that such conditions
have not been changed since the last purchase.
Payment
The
client has the possibility of choosing to pay what he has
purchased between two different methods:
1.
Payment by credit cards.
The
company will give start to shipment of the order as soon as
they receive authorization from credit card companies. The
amount will be credited to the Company only at the time of
shipment of the goods.
2.
Payment by bank transfer.
In
this case, the client will receive an automatic e-mail in
which there will be the following details:
-
Customer’s personal data
-
Country of destination of the ordered goods
-
Amount to be paid (in euro € currency)
-
International codes of the bank where the money has to be
transferred
As
soon as the Company receive the credit of the requested
amount on its own account, the order will be processed.
In
case the requested amount should not reach the Company
within 10 days from the order’s date, the order will be
automatically cancelled.
The
service will be booked, and the purchase contract will be
completed, on receiving the authorization to send the goods,
from the Credit Card Company or our bank for bank transfer.
Acceptance
of bookings
The
order will be binding for the selling Company only if all
the client’s particulars have been sent correctly, if the
selling Company has received the authorization to send the
goods from the Credit Card Company, and if the material
ordered is available.
Cancellation
of orders already sent
The
client can cancel the order within 24 hours of placing it.
To do so, they must send an e-mail in which they
refer to the said order and cancel it.
The e-mail must be sent to:
info@showroom-italia.it
Right
of withdrawal
According
to the regulations in force in Italy, D.L. No.185 of
22.05.99, the client can withdraw from the purchase within
10 work days of receiving the goods.
Such right can be asserted by sending
written communication by fax or e-mail or registered
letter with advice of receipt to the selling Company within
10 days of receiving the goods and by that date they must
send, at their expense and under their responsibility (it is
advisable to send the goods by registered shipping) the
goods received, in a hard box which
contains the original, intact packaging and padding
all the guarantees, instructions for use and any other
material in the original packing, beside the authentic
original fiscal shipping documents.
The selling Company, having received the goods and
verified their integrity, will reimburse the amount due.
The goods sent back must be integral, never used,
without scratches, dents and other defects which may impair
its value. The
following additional expenses will be deducted from the
amount originally paid and to be reimbursed:
-
cost of the original packaging;
-
administrative processing costs of the order in all
its phases;
-
customs expenses already paid for or to be paid on
the goods re-entering Italy;
-
re-delivery to the main store.
Guarantees
The
products traded by the selling Company are of leading
national makes, they are without defects and are covered by
guarantees according to the law.
Assistance
For
any information on the products purchased and/or anything
else, the client can send an e-mail to the address of the
selling Company.
Disputes
For
any dispute which may occur between the selling company and
the client, the competent court is the Court of Lucca, with
the laws in force in Italy.
Personal
Data
The
particulars collected with the enrolment form which has been
filled in by the client, will be held in our “clients’
archive”. These
data will not be given to other persons either gratis or by
payment. The
information given to the selling Company will be used solely
to ship the goods and, when appropriate, to promote goods
and services which may be found on the web site.
Clients may, by sending an e-mail, request that their
particulars not be used for sending advertising or
promotional literature.
Storage of the data sent to the selling Company will
be carried out only at the time of sending the enrolment
form and after presentation of regulations contained in Art.
10 of law 675/96- According
to the abovementioned law 675/96 Art.13, the client may
correct, modify, or cancel their data or demand that this is
done.
Delivery
The
service is carried out with the formalities provided for and
chosen on the web site, within the approximate time of
delivery to be expected for the item chosen, which is quoted
in the confirmation of sale sent by the selling Company. When collecting the goods, the client is advised to check the
integrity of the packing and, in case of damaged packing,
describe it on the shipping document which they need to
countersign on receipt from the carrier.
Transport will be entrusted to a leading specialized
Company, and the selling Company will not in any case be
responsible for delays in the delivery ascribable to the
carrier. The
buyer cannot, therefore, make any claim for damages to the
selling Company in case of delays.
The
purchased items travel at the exclusive buyer’s risk. In
order to protect the buyer in case of
theft or loss of what purchased, the selling Company
have agreed upon a specific policy with a first class
Insurance Company who, after having properly checked the
damage aspects and circumstances, will reimburse the selling
Company, who consequently will refund the client the paid
amount.
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